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Best Auto Repair, Helena

1339 11th Ave Helena, MT 59601

406-442-7253
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat 9:00AM - 1:00PM
  • Sun Closed
CONTACT US

406-442-7253 | 1339 11th Ave Helena, MT 59601

CODE OF ETHICS

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

  • ASE (Automotive Service Excellence)
  • CARQUEST
  • TECH-NET
  • World Pac
  • BBB (Better Business Bureau)
  • Car Care Aware

Testimonials

They installed a new muffler in my old Subaru earlier this week. They called me to discuss and gave me a quote (only 99 dollars, including installation!) before beginning work and had my car done exactly when they said they would, which only took a couple of hours even though I did not need the repair done quickly. My car sounds great and I will definitely use them again.
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